Public Opinion Handling Principles and Response Measures in Shanghai

  • MITONG
  • 2026-01-26
  • 1,688

Mitong Public Opinion Monitoring System is an application product that uses Internet collection technologies to realize the collection, tracking, monitoring, traceability and early warning of public opinion information. With real-time data collection and accurate natural language processing technologies, the product helps governments at all levels and large enterprises monitor online public opinion in a timely manner, understand industry trends and competitor information, and ensure that important information is detected, reported and handled at the earliest opportunity. It supports access via web, mobile APP and H5.

Advantages of Mitong Public Opinion System:

1. Targeted Monitoring: The system allows focused tracking of key events, figures, regions and negative news by configuring lexicon, functional keywords and characteristic keywords. It supports navigated browsing through multiple classification methods, including source, region, sentiment (positive/negative) and time.

2. Automatic Report Generation: The system supports regular statistical analysis and report generation, including automatic creation and export of daily, weekly and monthly reports, helping users review public opinion trends over a specific period.

3. Public Opinion Alert: Important public opinion alerts can be sent to relevant personnel in real time via SMS, email, mobile APP and WeChat, enabling timely reporting and rapid response.

4. Diversified Analysis: With functions such as information traceability and hotspot detection, the system provides statistics on geographic distribution, time distribution and website distribution, and visually displays results in lists, pie charts or bar charts.

5. Customized Manual Reports: Professional public opinion analysts provide tailored report services, including daily, weekly, monthly, annual and special reports. These reports clarify online public opinion and communication patterns, and offer constructive response suggestions.

6. Quality Service: Detailed product introductions, user manuals and FAQs help users get started quickly. 8×5-hour manual customer service and email support are provided throughout the process, accompanied by attentive public opinion consulting services.


Mitong Technology

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